SelfRepairKit ("we", "us") respects your privacy. This policy explains how we handle your personal information in line with the Australian Privacy Principles.
We collect information you provide when you place an order or contact us — your name, email, shipping address, phone number and order details. Payment card details are processed securely by our payment providers (Stripe, PayPal) and are never stored on our servers.
We use your information to process and ship orders, provide support, and — if you opt in — send you repair tips and offers. We never sell your personal information.
We share data only with the providers needed to run the store (payment processors, shipping carriers, and our email platform). Each handles your data under its own privacy obligations.
You can request access to, correction of, or deletion of your personal information at any time by emailing info@selfrepairkit.com.au.